The gap between AI technology and human needs is messy.
I am an Experience Technologist shaping how people interact with
large language models. My background in UX design (MA, Distinction)
drives me to create AI experiences that reduce cognitive load
rather than add to it.
While the technical work matters—building RAG pipelines and
context systems—I am most driven by the challenges of responsibility:
- Adversarial Testing: Finding where AI breaks to ensure robustness.
- Guardrails: Designing for safety, ethics, and "humble" AI that admits when it doesn't know an answer.
- Education: Empowering others to navigate this fast-moving field.
I focus on systems that are not just powerful, but actually useful.